FAQs
Questions, answered.
What insurance do you accept?
Sessions with Tanadjza Robinson McCray are in network with Aetna. Mention Aetna on the request form and we'll verify your benefits before your first session.
For other insurance plans, and for sessions with Dr. Davis, we are an out-of-network provider. We'll provide a superbill you can submit to your insurance company for possible reimbursement. We can't guarantee reimbursement.
To check your benefits, call the member services number on your insurance card. Ask whether you have out-of-network mental health benefits, what your out-of-network deductible is, what percentage they reimburse after it, and whether telehealth is covered. See the full list of questions.
Do you offer a sliding scale fee?
Yes, with limited availability. Mention it when you reach out and we'll let you know what's open.
How long are sessions?
Sessions typically run 45 to 60 minutes.
Do you offer virtual sessions?
Yes. We are fully virtual and see clients across New Jersey. Sessions happen through a secure, HIPAA-compliant portal. Please join from a private space on a device with a working camera.
Do you work with teens?
Yes. Tanadjza Robinson McCray works with teens preparing for college. For clients under 18, a parent or guardian is involved in getting started.
How do I get started?
Send a request through our contact form, or email us at info@masterycounselingllc.com. We'll follow up by email to find a time and, if you're using Aetna, verify your benefits.
What is the No Surprises Act?
Under federal law, healthcare providers must give patients who don't have insurance, or who aren't using insurance, an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. Make sure your provider gives you a Good Faith Estimate in writing at least one business day before your service. You can also ask for one before you schedule.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Save a copy or picture of your Good Faith Estimate.
For more information, visit cms.gov/nosurprises.
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Still have a question?
Email us and we'll get back to you, or send a request to get started.